When connecting with the Stripe it is loading

  • Lucas_Samantha_info
    Asked on June 20, 2024 at 5:53 PM

    nothing coming up it keeps loading

  • Gaud JotForm Support
    Replied on June 20, 2024 at 6:16 PM

    Hi Lucas_Samantha_Info

    Thanks for reaching out to Jotform Support. I'll do my best to help you. When I checked out, your Vendor Sign Up form. I found that you have not connected your form with the Stripe payment integration. Can you please connect with your Stripe account? You need to select the Live mode in order to receive the payments. If you connect in the test mode you won't receive the payments. Test mode is for the testing purposes only.

    When connecting with the Stripe it is loading Image 1 Screenshot 30

    I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    When connecting with the Stripe it is loading Image 2 Screenshot 41

    Here is a guide on how to integrate Jotform with Stripe.

    Let us know if you need any other help.

 
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