How to get the average time to complete the form?

  • pagins
    Asked on June 20, 2024 at 5:50 PM

    is there a way to tell how much time on average it takes to complete a form if there are enough submissions? I seem to remember seeing it in the past. let me know if this is possible and had access

  • Gian JotForm Support
    Replied on June 20, 2024 at 6:19 PM

    Hi George,

    Thanks for reaching out to Jotform Support. You can capture the total time that a user took to finish your form using the Timer widget. Let me show you how to add it:

    1. In the Form Elements window, go to Widgets.
    2. Search for Timer and add it to your form.
    3. Click on the Wand icon next to the widget to change the settings.
    4. You have the option to display the timer or hide it.
    5. Click on Update Widget.

    How to get the average time to complete the form? Image 1 Screenshot 30

    If you need to get the average time, you can download your data as en Excel file and set up a formula to get the average time for all the submissions. Let me show you how:

    1. In the submission table, click on the Download All button on the upper right side.
    2. Select Download as Excel.

    How to get the average time to complete the form? Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.

  • pagins
    Replied on June 21, 2024 at 7:10 AM

    thank you. I found another solution that provides enough information for now. it's in Form analytics:

    How to get the average time to complete the form? Image 1 Screenshot 20

  • Mary JotForm Support
    Replied on June 21, 2024 at 7:16 AM

    Hi George,

    Yes, you can also refer to the form analytics for the average time to complete forms. You also have the option to customize the date range of the target submissions:

    How to get the average time to complete the form? Image 1 Screenshot 20

    Let us know if you have any other questions.

 
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