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angela267Asked on June 20, 2024 at 5:23 PM
I know my encryption password however I would like to change it, how do I do this please?
Thanks
Angela
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Jefferson JotForm SupportReplied on June 20, 2024 at 5:38 PM
Hi angela267,
Thanks for reaching out to Jotform Support. Are you referring to changing the password on your encrypted form? Then, unfortunately, that's not possible. Once you set a password on an encrypted form, it cannot be reset or changed. Encrypted Forms utilize end-to-end encryption, which means your access code is encrypted on Jotform’s end. We also have a guide about How to Enable Form Encryption that you can check out.
Reach out again if there’s anything else we can help you with.