Form Over Quota issue

Hi Sherlima,

Thanks for reaching out to Jotform Support. I checked your account, and it seems that you still have the Starter Plan and your upgrade may not have been pushed through. Upon checking your account limits, it seems that these are far from the thresholds. Can you try reloading the form and check if the issue happens again? I also cleared your form cache as a precaution.

Also, you can try upgrading your account again. It's really easy to upgrade your account. Let me show you how:

1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

You can also upgrade your subscription on your account’s Upgrade/Billing page.

2. On the Pricing page, choose the plan you want to buy.

3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

Here’s an example of the Bronze plan:

After you click on Continue, you'll need to enter your Credit/Debit Card details.

If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

Give it a try and let us know how it goes.

This is our original account we created the new one to fix the issue
Shelaine Rawlins
gcgstthrmgmt@gmail.com
[signature_2410089958]
Elevating Travel & Culinary Experiences
Sherlima Joseph
Human Resource Assistant
sherlima.joseph@gcggroup.com<sherlima.joseph>
St Thomas
Cyril E King Airport
M: +340-201-2970
www.GCGGroup.com<http: />
</sherlima.joseph>...