Zapier Integration: Submission data is not being pulled.

Hello, I am trying to create a zap that exports the data from my form, "Visit Timberview Farmstead" to Zapier Tables, but there is "No data" being transferred. See below. I have checked to make sure my settings are not prohibiting this (HIPPA compliance or Encrypt Form Data) but that doesn't seem to be the issue. Thanks in advance for your help.

Hi Graham,

Thanks for reaching out to Jotform Support. I'm having trouble fully understanding your concern. Could you provide a screen recording using Loom or any similar tool that shows the issue? This will give us a visual understanding of the issue and help in identifying the root cause. Also, are there any specific error messages displayed? Any additional details you can provide will be valuable in resolving this issue promptly.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

https://www.loom.com/share/356b59982b05410b849c59ba35678b82?sid=b163fa41-7908-4d21-ac28-26c7673c4b53

See above link. Thank you!

Hi Graham,

I understand you mentioned you set No to Account HIPAA Compliant question. Can you also make sure that you set No to European Datacenters question?

We can re-trigger this by removing Zapier from your account's Authorized Apps. Let me show you how:

1. Login to your account, on the top right, click on your profile icon and click on your name.
   
2. On the menu on the left side, click on API.
3. Under Authorized Apps, click on the X button on the right side to remove it.

After that, reconnect your Zapier account and these questions should appear again. Make sure this time that you set No to both questions.

Give it a try and let us know how it goes.

It worked! Thank you so much.