Unable to edit text in Paragraph element

  • nsd417
    Asked on June 20, 2024 at 2:00 PM

    Hello,

    This is a reoccuring issue, but I can't seem to edit any of the text in the paragraph box of forms that I create. I've tried everything, but everytime I click on the option to edit the text, it goes blank and doesn't let me do anything.

  • Neil JotForm Support
    Replied on June 20, 2024 at 2:08 PM

    Hi nsd417,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to edit the Paragraph element. Check out the screencast below to see my result:

    Unable to edit text in Paragraph element Image 1 Screenshot 20

    I've gone ahead and cleared your form caches as a precaution. Can you try it again and see how it goes? If you run into the same issue again, try to clear your browser's cache and cookies. You can also try to use different browsers or different devices.

    If these do not work, let us know, and we'll do some more testing to see what's going on.

    Keep us updated and let us know if you need any more help.

 
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