Form showing 'Enter Numeric Values for donation amount' error upon submission

I am trying to troubleshoot a form that a coworker built. When choosing to register as a player or an athlete here, and putting in the code to get the amount to 0, after putting in card information the error pops up to enter numeric values into the donation. However, this person isn't trying to donate anything so I'm sure the error is more in our conditions and requirements perhaps? Any help would be greatly appreciated.

Hi Brandie,

Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience, we appreciate it.

Hi Brandie,

I've checked the conditions related to 'Kahlil McKenzie 2024 Golf Tournament' and it seems that they are not configured correctly. I'd suggest removing this field from your Required conditions. Take a look at the screenshot below:

Then, just make the field Required from the Question Properties. Let me show you how:

1. Click on the field's gear icon.
2. Toggle ON the Required option.

Finally, only make conditions to Unrequire the field:

Here's the result:

Give it a try and let us know if you have any other questions.