CashApp Integration: Payment Error II

  • escooper
    Asked on June 20, 2024 at 10:06 AM

    I'm getting a "Payment Error II" message when I try to register for my conference. Thanks.

    Eric

    Jotform Thread 16102791 Screenshot
    Page URL: https://submit.jotform.com/submit/231675382048157
  • Ericson_B JotForm Support
    Replied on June 20, 2024 at 10:14 AM

    Hi Eric,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    CashApp Integration: Payment Error II Image 1 Screenshot 30
    Can you disconnect your Square account and reconnect it in the integration to see if that resolves the issue? Let me show you how:

    1. In Form Builder, click your Product List's Gear icon to open Payment Settings.
    2. Click the Gear icon at the top to open the integration settings. 
    3. Click the Connected button and select Reconnect.
    4. Then, click the blue Connect via Square button to connect your Square account. 

    CashApp Integration: Payment Error II Image 2 Screenshot 41
    We also have a guide about How to Integrate Jotform with Cash App Pay that you can check out.

    Give it a try and let us know how it goes.

 
Your Answer