-
andrea.chanderAsked on June 19, 2024 at 11:57 PM
Hi
I can't seem to edit my text. Please advise.
Thank you.Regards,
Andrea
-
Mary Eden JotForm SupportReplied on June 20, 2024 at 12:03 AM
Hello Andrea,
Thanks for reaching out to Jotform Support. I understand that you are unable to edit the text in your form. But, which part or element of the form are you unable to edit? I cloned your form and tested it to see if I could replicate the issue, but everything went perfectly. Check out the screencast below to see my results:
Can you try it again and see how it goes? If you run into the same issue, could you share a screenshot of the element that can't be updated in your form, and we will perform further tests to determine what is going on?
Keep us updated and let us know if you need any more help.
-
andrea.chanderReplied on June 20, 2024 at 12:40 AMHi Mary,
Thank you for your quick reply. It's th Altar Servers Recruitment Form.
When I click on the Paragraph, it doesn't allow me to make edits.
Regards,
Andrea
... -
Israel JotForm SupportReplied on June 20, 2024 at 12:47 AM
Hello Andrea,
I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
I've cleared your form cache. Can you please test your form to see if it makes any difference? If the issue persists, Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.
Once we hear back from you, we'll be able to move forward with a solution.