I got an email saying I'm about to reach the Upload Space limit

  • CowlesHeidi
    Asked on June 19, 2024 at 7:00 PM

    You confirmed earlier today that my upgrade was done and that I was at 715mb- plenty of storage. Why this now??


    Jotform Thread 16084811 Screenshot
  • Christian JotForm Support
    Replied on June 19, 2024 at 7:18 PM

    Hello Heidi,

    Thanks for reaching out to Jotform Support. The notice seen in your screenshot does not mean you've gone over the limit, is only a reminder that you're about the reach the 1GB Upload Space limit. Your account's current Upload Space usage is at 721.38 MB, it is close to the limit of 1024 MB, which us why the reminder email was triggered. Your upgraded did go through.

    Let us know if you have any other questions.

 
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