Thank You receipt is blank

  • npapadmin
    Asked on October 12, 2018 at 1:32 AM

    I have it checked so not sure why it is blank.


    Jotform Thread 1608062 Screenshot
    Page URL: https://form.jotform.com/82836187084163
  • jherwin
    Replied on October 12, 2018 at 2:38 AM

    I cloned your form to test and was able to reproduce the thank you page issue. In order to fix that :


    Go to > SETTINGS tab > Thankyou Page >  Locate Source Code > Delete all and paste this: 

     

     <p style="text-align: center;"><img src="https://cdn.jotfor.ms//img/check-icon.png" alt="Thank You receipt is blank Image-0" width="128" height="128" /></p>

    <div style="text-align: center;">

    <h1 style="text-align: center;">Thank You!</h1>

    <p style="text-align: center;">Your submission has been received.</p>

    </div>

     1539326061fix Screenshot 11

     

    Result :

    1539326478thankyoupage3 Screenshot 22

    If that does not work , you can clone my form here: https://form.jotform.com/82841615124958

    If the issue still remains, please let us know.

    Thank you.

  • npapadmin
    Replied on October 12, 2018 at 3:44 AM

    Thank you much, that worked!