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michaelpersonAsked on June 19, 2024 at 3:21 PM
I need your help to connect my website registration page to the paypal. My gateway selection is not showing up and I get error messages that I can't add or change gateways. I don't know what gateway I am connected to the three dots are not showing up with any of the choices of gateways
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michaelpersonReplied on June 19, 2024 at 3:23 PM
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Gian JotForm SupportReplied on June 19, 2024 at 3:31 PM
Hi Michael,
Thanks for reaching out to Jotform Support. Are you referring to the Fall Registration form? If yes, I see that the form is not integrated to any payment processor. This is why you don't have an option to switch. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to add the PayPal Business as the payment integration. Let me show you how to do it:
- In the Form Elements window, go to the Payments tab.
- Click the Payment Integration that you want to add. In this sample, I used PayPal Business.
- In the right menu, click on the Settings button.
- Click on the Wand icon to setup the integration.
Give it a try and let us know if you need any other help.