Product List: Selecting product options from dropdown does not add amount in total.

  • dlsnelson819
    Asked on June 19, 2024 at 12:49 PM

    Can you tell me how I can get two of my products with dropdown $ amounts to be included in the purchase total?

    Also, how to remove the word "Free".
    Jotform Thread 16073241 Screenshot
  • Sidharth JotForm Support
    Replied on June 19, 2024 at 1:35 PM

    Hi Lynn,

    Thanks for reaching out to Jotform Support. I noticed that you added the prices as the product options in the payment element. To include them in the product calculation, you should enable the Special Pricing for the product options and add the price for each option. Let me show you how:

    1. In Form Builder, click on the Payment Element and then click on the Shopping basket icon.
    2. Click on the Edit icon of the product.
    3. In the Options Tab, click on the Edit icon of the option.
    4. Toggle the Special Pricing Per Option button to the ON position.
    5. Now, add the price for each option. Product List: Selecting product options from dropdown does not add amount in total Screenshot 30

    That's it. Now, the price will be included in the total. Check out the screenshot below to see the result:

    Product List: Selecting product options from dropdown does not add amount in total Screenshot 41

    You might also want to check out this guide about How To Set Up the Special Pricing Option in Payment Form.

    I moved your other question to a new thread to avoid confusion and helped you with that here.

    Give it a try and let us know how it goes.

 
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