Can't find Jotform in App Store

Hi I can not find the Joform app on the apple store.

thanks

Hi Lance,

Thanks for reaching out to Jotform Support. Can you try to click on this link?

Give it a try and let us know if you need any help.

Tried. Stated it can not connect to the App Store

Hi Lance,

If you are asking about downloading the Jotform Mobile App from the App Store, we have a guide about How to Download and Start Using Jotform Mobile Forms that you can check out. You can go straight to the JotForm download page by clicking this link from the browser on your mobile device.


Kindly try to update your Apps store first if there are any available updates then try it again.

Keep us updated and let us know if you need any more help.

Using the link it still does not connect to the app store.

When I search the app store for Jotform, it does not show up in the search

Hi Lance,

I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

We really appreciate your patience and understanding. 

Hi Lance,

I tried searching in the App Store and had the same issue, so I created a ticket and escalated this to our Developer team.

Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.

Hi Lance,

I have heard from the developers that this issue is now fixed. I also checked on my end and I can now see Jotform in App Store. Can you check on your end and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

Give it a try and let us know if you have any other questions.

Morning
Jotform shows up in the search in the app store.
Thanks
Lance
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