Email confirmations are not coming through when a long URL is entered

Certain submissions, usually with a longer amazon URL, are not sending confirmation emails. Other submissions are coming through, but not the ones with amazon URLs.

Hi Pendah,

Thanks for reaching out to Jotform Support. I cloned and tested your form on my end and I could replicate the issue. It seems that the table can't store a very long entry like the Amazon URL. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:

• When entering a long Amazon URL, you need to shorten it using any URL shortener like this.
• Copy the URL and paste it on your table. After submitting, you can now receive an email notification with the value.

You can also check my cloned form as a reference.

Give it a try and let us know how it goes.