Account suspended

  • Pawel
    Asked on June 19, 2024 at 5:45 AM

    Hello.

    My account is suspended since yesterday and I don't know why.

    I would like to reactivate my account.

    Best regards


  • Sonnyfer JotForm Support
    Replied on June 19, 2024 at 5:51 AM

    Hi Pawel,

    Thanks for reaching out to JotForm Support. I checked your account, and it appears that your forms KONTROLA JAKOŚCI LASER DO BLACH and KONTROLA JAKOŚCI LASER 3D was flagged as having a copyrighted logo. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these things above to reviewers@jotform.com with Thread# 16059771as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

 
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