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Academy_gregoryAsked on June 19, 2024 at 5:20 AM
Why submission deleted on my form , I don't want to delete any submision ?
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Mary Eden JotForm SupportReplied on June 19, 2024 at 5:50 AM
Hello Young Kidz Academy,
Thanks for reaching out to Jotform Support. Your form submissions are set to be deleted automatically after 30 days, and our system displays that you still have a few more submissions left in your form's Jotform Tables Trash Entries. If you want to disable the Auto-Delete Submissions feature in your forms, here's how to do it:
- Open your form in Form Builder then in the orange navigation bar at the top of the screen, click on Settings.
- Click on Show More Options, then scroll down and find Auto-Delete Form Submissions.
- Now, click on Disable on the right side of the Auto-Delete Form Submissions section.
Let me show you how to restore deleted submissions:
- On the right side of the tab name, click on the Three Dots icon.
- Click on Trashed entries.
- Click on Select All.
- Click on Restore.
We also have a guide about How To Restore Deleted Submissions in Jotform Tables that you can check out. If the issue persists, and are having issues restoring your submissions, can you send me the link to your form, so I can take a look at it for you? This guide will show you how to do that.
Give it a try and reach out again if you have any other questions.