How to integrate Hubspot

  • Susan_susanpalmerwood
    Asked on June 18, 2024 at 5:38 PM

    I'd like to pull all of the fields from my jotform into hubspot as seperate fields and can't seem to figure out how to do it. I've used the integration and zapier but guess I'm too new to CRM to make sense of it. :) Can someone help?

  • Deanne JotForm Support
    Replied on June 18, 2024 at 5:58 PM

    Hi Susan,

    Thanks for reaching out to Jotform Support. Here's how you can Integrate Hubspot into your form:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. On the left panel, click on Integrations.

    3. Search for Hubspot and click on it.

    4. Click on Authenticate and enter your Hubspot credentials.

    How to integrate Hubspot Image 1 Screenshot 30

    5. Now, map your Hubspot fields to your form fields.

    6. Click on Complete Integration when you're done.

    How to integrate Hubspot Image 2 Screenshot 41

    And that's it. Give it a try and let us know if you need any help.

  • Susan_susanpalmerwood
    Replied on June 18, 2024 at 10:15 PM

    I did the integration part but the fields aren't mapping from hubspot to all of the fields in my form.

  • Mightor JotForm Support
    Replied on June 18, 2024 at 11:08 PM

    Hi Susan_susanpalmerwood, 

    I cloned your form and tried to replicate the issue, but the submission was sent to HubSpot. Check out my result in the screenshot below:

    How to integrate Hubspot Image 1 Screenshot 30

    Try to remove the current HubSpot integration, then integrate your form again with HubSpot. Once you've done that, complete a submission and check if you'll then see it on your HubSpot account.

    How to integrate Hubspot Image 2 Screenshot 41

    Give it a try and reach out again if you have any other questions.

 
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