Account suspended

  • vada c
    Asked on June 18, 2024 at 3:28 PM
    HI, please assist with reactivating my account.


    Thanks!

  • Jovito JotForm Support
    Replied on June 18, 2024 at 3:30 PM

    HI Vada,

    We apologize for the inconvenience this suspension has caused you. I checked your account and I saw that all your forms were found on your account and flagged as a fake job offer. We understand this might not be the case with your form, yet we had to act according to the general rule to comply with our Terms. Starter accounts with non-corporate emails showing suspicious forms must be suspended immediately. Therefore, to reinstate your account, kindly provide us with the following information:

    1. The URL where your form is used.
    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Thread #16041381 as your subject. After the relevant team receives the email, they will let you know about the status of your account after a thorough review of your proofs. We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Let us know if there's anything else we can help you with.

 
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