Remove email address from bounce list

  • gac2021
    Asked on June 18, 2024 at 11:01 AM

    forms@goodlandgac is a working email and I am receiving email there from others, why is there a notice on jotforms that it is on a bounce list? This is a working email address and associated with this account.

    Jotform Thread 16030011 Screenshot
  • Clint_F
    Replied on June 18, 2024 at 11:20 AM

    Hi Goodland Activities Center,

    Thanks for reaching out to Jotform Support. I'll need a bit more time to check on this. I'll get back to you as soon as I can.

  • Clint_F
    Replied on June 18, 2024 at 11:29 AM

    Hi Goodland Activities Center,

    I went ahead and removed the email forms@goodlandgac.com from our bounce list, please try checking if you are still having issues receiving emails.

    Let us know if there’s anything else we can do for you.

 
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