I cannot log in to website

  • Wong Ying Long
    Asked on June 18, 2024 at 9:45 AM

    To whom this may concern


    I can not log in to https://www.jotform.com/241272783952463 with out reasons


    Wong Ying Long, Sunny

  • Ibrar JotForm Support
    Replied on June 18, 2024 at 9:59 AM

    Hi Wong,

    Thanks for reaching out to Jotform Support. I've tested the form and can confirm that the form is opening perfectly fine in Google Chrome. Check out the screencast below to see my results:

    I cannot log in to website Image 1 Screenshot 20

    Can you clear your browser's cache and give it another try? You can check out this guide to learn about how to clear browser cache. If you ran into the same issue, we suggest you to share some additional information about your browser application and operating system you are using. It is also suggested if you could provide us the Browser console log report.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

 
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