We are from a asian store online shopping

  • calvinleong7200
    Asked on June 18, 2024 at 6:09 AM

    Some question for this:

    1. How can we check the customer details after they placed order?

  • Mike_G JotForm Support
    Replied on June 18, 2024 at 6:20 AM

    Hi Calvin,

    Thanks for reaching out to us for help. You can view customer details that they submitted on your form on the Jotform Tables page. Let me show you how:

    • On your My Forms page, choose your form and click on Submissions at the top of the page.

    We are from a asian store online shopping Image 1 Screenshot 30

    • This will take you to Jotform Tables, where you can see a list of all of your submissions.

    We are from a asian store online shopping Image 2 Screenshot 41

    You may also want to check out our guide about How to View Form Submissions.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

  • calvinleong7200
    Replied on June 18, 2024 at 6:38 AM

    For example: one customer purchase different product, when they come to our store and pick it up, how we accurate check this customer had placed how many orders?


    Second question: Currently customer placed through wechat app, we would like to customer one click to our webpage and placed over the web. And we wish to make it easier, by using customer contact number to find out what did customer place, and one click contact customer once the stock arrived
  • Danilo JotForm Support
    Replied on June 18, 2024 at 6:53 AM

    Hi Calvin,

    You can create an Autoresponder email to your form which will send an email confirmation to the submitter of your form, your customers will get emails about their purchases after they fill out the form. Let me show you how to set that up:

    1. IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Now, click on Add an Email.
    4. Then, select Autoresponder Email.
    5. Customize the options the way you want them, and you’re done.

    ​​ We are from a asian store online shopping Image 1 Screenshot 20

    As for your other question, I've moved that to a new thread to avoid confusion. I'll be responding to it shortly, you can check that out here.

    Reach out again if there’s anything else we can help you with.

 
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