Login issues, business critical

Hi there,

We are having issues with login to Jotforms. It is not allowing us to get in at all and showing that email or password is incorrect even though this is definitely correct and we are all (10 colleagues) getting the same message.

Could you please assist?

Thank you.

Kind regards

Lucia

Hi Lucia,

Thanks for reaching out to Jotform Support. We couldn't find an account linked to the email used in this thread. To help us locate your account, could you please provide your username, different email addresses, or one of the form URL?

If you're an Enterprise user, please share your Jotform Enterprise URL, and we'll connect you with our dedicated Enterprise support team.

Let us know if you have more questions.