Respondent did not receive the autoresponder email

This is the form I am setting up

Southlake Garba Celebrations 2024 (jotform.com)

I setup Auto responder Email , but still the submitter does not receive email after submission.

Sender does receive the submission notification.

Hi Kavita,

Thanks for reaching out to Jotform Support. I cloned and tested your form, but couldn't replicate the issue. I was able to receive the autoresponder email. Check out my screenshot below:

Can you send us the affected email address, so we can check it?

After we hear back from you, we'll be able to move forward with this.