Remove email address on the bounce list

Please remove "closings@jasonmitchellgroup.com" from your Bounce list immediately. It's a company email and there is not problem with it. You're dumb filters detecting bounced emails are too sensitive. Why is this happening all of a sudden?

There is no remove from list button like it says there should be here:

https://www.jotform.com/help/262-how-to-remove-your-email-address-from-bounce-list/

Please remove this email address from the bounce list immediately so I can start getting the emails!

Hi kfriedlander, 

Thanks for reaching out to Jotform Support. I've removed that email address from the bounce list. To prevent the issue from happening again, you must add noreply@formresponse.com and noreply@jotform.com to your contact list. Also add Jotform domain and IP addresses to your whitelist, you can find the list here.

Give it a try and let us know how it goes.