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MilancoAsked on June 17, 2024 at 4:58 PM
How do I update the app to show on peoples phone? I've added a timesheet for Harrap - Rupe and it won't show
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Jovito JotForm SupportReplied on June 17, 2024 at 5:46 PM
Hi Milanco,
Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue, so I can get a better idea of what's happening? I checked your Jotform App and it is associated with this form. Is this the form you are referring to? If not, can you share the form URL so we can check it on our end? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining How to Post Screenshots to Our Support Forum. Check out the image below:
Once we hear back from you, we'll be able to move forward with this.
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Rachael WilsonReplied on June 17, 2024 at 6:35 PM
This is the updated one for the app on the guys phones but when I look at it from their side, it doesn't look like this
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Rose JotForm SupportReplied on June 17, 2024 at 6:59 PM
Hi Milanco,
I viewed your app and I see the section that you are referring to, here's a screenshot of my test:
I also logged out from my account to make sure it is also available for non-support accounts and the section is still showing. Can you reload your form to make sure the missing section appears now?
Give it a try and let us know if you need any help.
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Rachael WilsonReplied on June 17, 2024 at 9:29 PM
Thank you