Why account was suspended?

  • Bren Brewer
    Asked on June 17, 2024 at 1:40 PM

    I was creating a form used to set up technology for real estate brokerages and my account was suspended. Can you help please?

  • Gaud JotForm Support
    Replied on June 17, 2024 at 1:52 PM

    Hi Bren Brewer, 

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Form that was tagged as there are three offending fields on your form. Do note that it is against of Jotform's terms of use to collect the username and passwords using the plain text fields. Let me share the screenshot below. 

    Why account was suspended? Image 1 Screenshot 20

    Since, there is zero submission on the form, I've deleted the these highlighted above fields and reactivated your account.

    Let us know if you need any other help.

 
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