account is suspended

  • Martins
    Asked on June 17, 2024 at 9:35 AM

    My account was suspended. How do i fixt it

  • Richie JotForm Support
    Replied on June 17, 2024 at 9:39 AM

    Hi Martins, 

    Thanks for reaching out to Jotform Support. I checked your account, and it appears that your form SAMSAJ PROJECT CONSULT REGISTRATION FORM was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send all of these to reviewers@jotform.com with Thread# 15988121 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

 
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