Jotform is not connecting to Power Automate and is stuck on the loading screen.

  • nguyenson931007
    Asked on June 17, 2024 at 4:17 AM

    Hi Support Team,

    Power automate can't connect to Jotform

    I try on Power Automate mobile, Desktop and pro design... And I can't connect to Jotform. It only shows Loading.

    The issue began last weekJotform is not connecting to Power Automate and is stuck on the loading screen Screenshot 20

    Thank you.

  • Mary Eden JotForm Support
    Replied on June 17, 2024 at 5:01 AM

    Hello Nguyenson931007,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to look into this and work out a solution. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.


  • nguyenson931007
    Replied on June 17, 2024 at 6:07 AM

    Hi Mary

    Thank you, Jotform is very pro.

    My organization used Microsoft Form but it is basic, we want to try Jotform.

  • Mary Eden JotForm Support
    Replied on June 17, 2024 at 8:12 AM

    Hello Nguyenson931007,

    We are able to replicate this issue on our MS Power Automate account as well. I've gone ahead and escalated your issue to our Developer Team. While I cannot give an ETA as to when they might have a resolution, rest assured you will be notified here of any updates.

    Thanks for your patience and understanding, we appreciate it.

  • yasir JotForm Developer
    Replied on June 24, 2024 at 1:43 AM

    Hi,

    We apologize for the inconvenience caused so far.

    We did the necessary changes for this not to happen again.

    Please let us know if you need further assistance on this matter.

    Best.

 
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