Approval Flow: How can I send resend form to the submitters?

  • nealeharry
    Asked on June 16, 2024 at 11:12 PM

    How can I send a form that is not approved back to the person who submitted it, adding comments on what needs to be adjusted before the form is approved? That person then makes the adjustments and sends the adjusted form back to the approver, who then approves and sends it down the line. By the way, when you answer my query, where do you put it? I have sent two other queries and cannot find the response. My email is: neale.harry@gmail.com

  • Waqas JotForm Support
    Replied on June 16, 2024 at 11:41 PM

    Hi Harry,

    Thanks for reaching out to Jotform Support. You can send an approval or denial email to the submitter. Let me show you how:

    • In Approvals, click on the Add Element menu on the left side of the page. 
    • Click on an element to add it to your approval flow. 
    • To connect them easily as an outcome of a decision, hover your mouse over the Approval Decision Email and click on the + button and drag and drop it onto your element.

    Approval Flow: How can I send resend form to the submitters? Image 1 Screenshot 30

    You can include an edit link in your denied email to resubmit your form.

    • Hover your mouse over the email you want to customize, and then click on the Letter icon
    • Under the Email tab, click on Add Form Fields and select Edit Link. Then, click on Save.

    Approval Flow: How can I send resend form to the submitters? Image 2 Screenshot 41

    Check out this guide on How to Create an Approval Flow With Jotform Approvals

    Give it a try and reach out again if you have any other questions.

 
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