App preview not working on iPad.

  • HolisticHealthGroove
    Asked on June 16, 2024 at 3:28 PM

    Namasté & Happy Sun!

    I’m attempting to design an app on an iPad.

    The preview app does not work.

    it just displays a blank screen. (See attached.)

    Thank you in advance for your prompt response and assistance.

    Be Healthy, Joyous & Prosperous!




    Jotform Thread 15973181 Screenshot
  • Silvano JotForm Support
    Replied on June 16, 2024 at 3:32 PM

    Hi HolisticHealthGroove,

    Thanks for reaching out to Jotform Support. If you can share the link to your app, I can check it out and see what’s going on. As a precaution, I have cleared your form's cache to refresh your forms and apps. This normally fixes temporary issues.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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