Multiple pages in PDF

  • lanners100
    Asked on June 16, 2024 at 8:01 AM

    Hi, my PDF keeps printing 2/3 times but its only one page.

    please advise

  • Lorelie JotForm Support
    Replied on June 16, 2024 at 8:13 AM

    Hi Toby,

    Thanks for reaching out to Jotform Support. I checked your Form's PDF editor and saw that you have four PDF documents with multiple pages in the tab. To confirm, are you trying to print the Default PDF document of your form? I've cleared your form cache on our server to refresh your form. Please try to clear your browse cache and see how it goes.

    If you run into the same issue again, can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Keep us updated and let us know if you need any more help.

 
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