Suspended Account: Form tagged as fake service

  • Biriel Tagoe
    Asked on June 16, 2024 at 2:08 AM

    hi my account has been suspended

  • Mary JotForm Support
    Replied on June 16, 2024 at 2:12 AM

    Hi Biriel,

    Thanks for reaching out to Jotform Support. I see that your account was suspended because your Class Registration form was tagged as offering fake service. We understand that this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    Kindly provide us with the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #15967041 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Let us know if there's anything else we can help you with.

 
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