Client say he couldn't complete this form for an invalid email address

https://www.jotform.com/assign/240375192990058/241667989210062 had a client unable to submit the form due to it having an invalid email address

Hi Frank,

Thanks for reaching out to us for help. I tested your form to see if I could replicate the issue, and I ran into the same issue as you see in the screencast below:

When I looked at your form, I saw that you've used the Email element for the following fields on your form:

• What State Do You Reside In?
• Dates Of Travel ( Please Be As Specific As Possible ) 
• How Many Adults?
• How Many Children?
• Age Of Children At Time Of Travel

Email fields would validate if the entry is in the email format. For example, mikeg@example.com. Let me show you how to fix it:

Hiding the existing email fields on your form because they are connected to existing submissions:

1. In Form Builder, select the fields you want to hide on your form.
   Note: Press and hold the CTRL key on your keyboard if you are using Windows and CMD⌘ (command) if you are using Mac and then select the fields. If you are hiding consecutive fields on the form, you can use the SHIFT key on your keyboard instead, then click on the first field and the last field you want to hide.
2. Click on the Hide button in the orange navigation bar at the top of the page

Once you have hidden the fields, you can add the fields again, this time, using the correct elements. For example, you can use the Date Picker element for the Dates Of Travel ( Please Be As Specific As Possible )  field and the Number element for the How Many Adults?, How Many Children?, and Age Of Children At Time Of Travel fields.

For the What State Do You Reside In?, you can use a Dropdown field and set its Predefined Options property to US States as you see in the screenshot below:

Give it a try and reach out again if you have any other questions.