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joelfabianAsked on June 15, 2024 at 9:19 PM
hi,
how do i resolve "form is missing error"
thanks,
joel
Page URL: https://form.jotform.com/202641495670457 -
Carrissa JotForm SupportReplied on June 15, 2024 at 9:32 PM
Hi Joel,
Thanks for reaching out to Jotform Support. When I tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.
Keep us updated and let us know if you need any more help.
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joelfabianReplied on June 15, 2024 at 11:05 PM
hi,
please try to submit the form.
the error shows up during the submission.
thanks,
joel
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joelfabianReplied on June 15, 2024 at 11:23 PM
tried using the form several times, i even cloned it but the results are the same
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Mike_G JotForm SupportReplied on June 15, 2024 at 11:26 PM
Hi Joel,
I tested your form to see if I could replicate the issue, and I ran into the same issue as you see in the screencast below:
When I looked at your form, I saw that it is set to redirect to the form builder of a deleted form as you see in the screenshot below:
Let me show you how to fix it:
- In Form Builder, scroll to the bottom of the page and click on the Edit Thank You Page Button.
- In the window that appears, click on the Show a Thank You Page after submission option. And that's it.
Give it a try and reach out again if you have any other questions.
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joelfabianReplied on June 16, 2024 at 12:05 AMerror fixed. thanks!
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