Account Suspended: Log in credential collection

it won't let me in my account

Hi aiden,

Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Form that’s breaking our Terms of Use by collecting login credentials.

If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

Once we hear back from you, we'll be able to move forward with this.

i name it that becuase i put 03182010 and it take me to a jotform website and it have submission

i promise you i don't mean like hack i put password enter becuase it where i will see my submission from my app

can you switch password to submission forms

Hi there,

Thank you for getting back to us. As mentioned in our previous reply, if you agree to follow our Terms of Use and allow us to delete the offending fields mentioned above, we can lift the suspension on your account. We understand this might not be the case with your form, but we need to act according to the general rules to comply with our Terms of Use. Please note that the word "password" will trigger our phishing tool to suspend your account, so you should use other wording instead of "password."

Once we hear back from you, we'll be able to move forward with lifting the suspension on your account.

well i agree

Hi Aiden,

Thanks for getting back to us. The offending field has been deleted. Your Jotform account has been reinstated. Please refresh your browser by clearing its cache and try logging in to your account.

Please let us know if there's anything else we can do for you.