How to free up upload space

  • bloomingink
    Asked on June 15, 2024 at 1:28 PM

    i deleted all of my data and it says i still don't have upload space.

    Jotform Thread 15961001 Screenshot
  • Aries JotForm Support
    Replied on June 15, 2024 at 1:53 PM

    Hi bloomingink,

    Thanks for reaching out to Jotform Support. To free up the upload space on your account, you will have to permanently delete the uploaded files on your form. Let me show you how:

    • Go to My Tables and choose a form with submissions.
    • Then click on View Table.

    How to free up upload space Image 1 Screenshot 50

    • Next, click on the 3 vertical dots and select Trashed Entries.

    How to free up upload space Image 2 Screenshot 61

    • Then select the deleted submissions and click on Delete Forever.

    How to free up upload space Image 3 Screenshot 72

    • Finally, click on Delete in the dialog box.

    How to free up upload space Image 4 Screenshot 83

    Give it a try and let us know if you need any help.

 
Your Answer