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taxisincarlisleAsked on June 15, 2024 at 12:16 PM
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Ronald JotForm SupportReplied on June 15, 2024 at 12:21 PM
Hello taxisincarlisle,
The thread you're trying to view on the previous reply by Christian was a private thread. This means only the user who opened the thread and Jotform support team can view.
Now, coming back to your question, Can you explain a bit more about the issue, so I can get a better idea of what's happening? Also, If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.
As soon as we hear back from you, we can move forward with a solution.