Microsoft Power Automate: Invalid Connection.

Jotforms has Invalid connection under the Connectors screen. When trying to connect and sign in the pop up for sign in is not loading.

Jotform Authorization

Hi Three_Feathers,

Thanks for reaching out to Jotform Support. This issue is most likely related to your browser. Please try clearing your browser's cache or use a different browser and attempt to connect again.

Keep us updated and let us know if you need any more help.

Hi We have cleared all caches on all browsers used. Why is Power Automate looking for Jotform Enterprise authorization now?

Hi Three_Feathers,

Microsoft Power Automate is not only available for Enterprise account, but also for Standard accounts (Starter, Bronze, Silver, and Gold). Does the error you encounter say "Invalid connection, please update your connection"? If so, I suggest trying to reconnect your form to Power Automate within your Power Automate account under, and re-authenticate it.

Give it a try and let us know how it goes.

Hi We are not able to connect to the Jotform Sign in page through Power Automate. It just times out. All we see it that it is trying to Load. Thanks

Hi Three_Feathers,

Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.

This is the site Power Automate is trying to load for authentication:

Jotform Ahttps://ifttt.jotform.com/oauth2/authorize?client_id=78973ebd8de0ca5770515bc4f42f5961clientid&response_type=code&redirect_uri=https://global.consent.azure-apim.net/redirect&scope=&state=803aa36c-1d4e-4bd0-be74-fc23c33614d0_canada-001_azure-apim.netuthorization

Here is the video requested.

https://www.loom.com/share/4d75178f817d4fa88f05a38e66615062

Hi Three_Feathers,

Can you please try to login to your Jotform account on the Jotform website on the same browser before initiating the automation again?

Give it a try and let us know if you need any other help.

Hi Gian

Nothing changed. Still the same result. I have even rebooted the computer.

Thanks

Hi Three_Feathers,

Unfortunately, I was not able to test this on my end. I can see that you are having an issue loading the authentication window. Please share the screenshot of the Console report while the authentication window is active. You can press the short key F12 to open the console logs.

Once we hear back from you, we'll be able to move forward with a solution.

Hi Gian

Let me know if this screenshot is not good. Thank you for your help.

Hi Three_Feathers,

I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Hi Three_Feathers,

Can you also take a screenshot of the Console tab of your DevTools? It's on the upper left side of your opened window, next to the Elements tab. Check out the screenshot below:

Once we hear back from you, we'll be able to move forward with a solution.

Interesting... Hope you can see the problem!! Thank you

Hi Three_Feathers,

We're unable to test on our end, so I created a ticket and escalated this to our Developers.

Once we hear back from them, we’ll update this thread and let you know.

Thank you

Is it the "Third-Party" cookies which are being blocked by Chrome & Edge that are causing this problem?

I am hoping to have this resolved as soon as possible as we rely on Jotforms for our daily needs. Thanks

Hi Three_Feathers,

Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

Thanks for your patience and understanding, we appreciate it. 

Hello,

I see on the Help forum that others are having the same issue with Power Automate.

Is there any update on this?

Thank you

Hi Three_Feathers,

Yes, I agree. I have also seen a few tickets with the same issue in the recent days. Unfortunately, we didn't hear back from our developers yet. However, I am going to send them a message to see if there are any updates. As soon as we hear back from them, we will let you know.

We appreciate your patience and understanding while we investigate this further.

Hi,

We apologize for the inconvenience caused so far.

We did the necessary changes for this not to happen again.

Please let us know if you need further assistance on this matter.

Best.