HIPAA Upgrade Request - Not collecting data for HIPAA-covered entity

  • eternalwellness.missi
    Asked on June 14, 2024 at 3:29 PM

    Hello,

    My Health Assessment Form is blocked due to the HIPAA Upgrade Request. I am not collecting data for a HIPAA-covered entity. I am a health coach with OPTAVIA and I ask that my interested clients and coaches complete this form before we chat so that I am able to know their needs and wants ahead of talking with them. Is it possible to remove the HIPAA-Covered Entity subscription block please? I utilize this form daily and need access to it, which I currently do not have.

    Thank you,

    Missi

    Jotform Thread 15945951 Screenshot
  • Eleazar JotForm Support
    Replied on June 14, 2024 at 3:57 PM

    Hi Missi,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Eleazar JotForm Support
    Replied on June 14, 2024 at 4:30 PM

    Hi Missi,

    You can go to your account settings and click on Data, a modal should prompt asking if you are collecting data for a HIPAA covered entity. Here's how to do it.

    1. Click on your Profile Picture or Avatar.
    2. click on Settings.
    3. Click on Data.
      HIPAA Upgrade Request   Not collecting data for HIPAA covered entity Image 1 Screenshot 30
    4. A modal should prompt, asking if you are collecting data, then click on No, I'm not a HIPAA-covered entity.
      HIPAA Upgrade Request   Not collecting data for HIPAA covered entity Image 2 Screenshot 41

    Give it a try and let us know how it goes.


 
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