Prefill Form Troubleshooting

  • alearned
    Asked on June 14, 2024 at 1:58 PM

    I have a couple of forms that all use pre-fill and it's working great! But, apparently I'm dumb because I created a new form, tried setting up the pre-fill, and I can't get it to work...

    I'm trying to pass:

    https://form.jotform.com/241553505846055?&Center=Ocoee

    I don't think it matters for this because {{ center }} is my field id, but I am ultimately passing completions to make.com where the field is coming through as {{ q27_center }}. I've tried both though to no avail... the center field just won't pre-populate. What am I missing?

    -Andrew

  • Kate JotForm Support
    Replied on June 14, 2024 at 2:12 PM

    Hi alearned, 

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Kate JotForm Support
    Replied on June 14, 2024 at 3:26 PM

    Hi alearned,

    I cloned your form and tried prepopulating form fields via URL Parameters, and it works. Let me show you how:

    • Use this link to generate the Form URL.
    • Select a Form you would like to populate.
    • Fill in the fields.
    • Generate a URL.

    If you only want to prepopulate the Center field, remove the ampersand symbol. Your link should look like this: https://form.jotform.com/241553505846055?center=Ocoee. Please ensure to use a lowercase 'c' to match the field name, so it should be center=value.

    I also cleared your forms cache. Check my screencast below:

    Prefill Form Troubleshooting Image 1 Screenshot 20

    Please note, we have two methods to prefill form fields via URL: the old method, which involves a manual process, and our newest method, which is done in the form builder.

    Give it a try and let us know how it goes.

  • alearned
    Replied on June 14, 2024 at 3:55 PM
    OMG I feel so dumb. I swear, it's always a typo that messes me up! Thank
    you!!!
    ...
 
Your Answer