Does it matter what order my conditions are set?

  • GrassWorxLLC
    Asked on June 14, 2024 at 1:42 PM

    Some of my conditionals aren't working in my form, even though I have the same type of conditional with similar questions/elements involved in earlier parts of my form.


    I didn't know if it had anything to do with order?

  • Kris Ann JotForm Support
    Replied on June 14, 2024 at 2:08 PM

    Hi Kaylee,

    Thanks for reaching out tot Jotform Support. The conditional logic will work according to the process flow of questions defined in your form. It would not be dependent on the item numbering. But, when you have conflicting conditions acting on the form, the upmost one will be processed. That's why the most recent condition you create is always lined up at the top.

    Can you send me the Link to your form, so I can take a look at it for you? Also, can you explain a bit more about the issue and what conditions are not working, so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    As soon as we hear back from you, we can move forward with a solution.

  • GrassWorxLLC
    Replied on June 14, 2024 at 4:08 PM

    Thanks for the quick response. I ended up figuring out what wasn't working. I had some overlapping conditionals.

 
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