Ticket Purchases Widget: Option is not showing correct quantity when published

Hello,

For Session #3 the quantity is supposed to be 9, not 1.

There is no 'Session #4'.

I had input this when building the form, but it is not translating when published.

Thank you for your help.

Hi Autumn,

Thanks for reaching out to Jotform Support. When I reviewed your form, the Ticket Purchases widget was not configured correctly. Also, there is no Session 4 entered in the widget. Checkout the screenshot below:

Let me show you how to fix that:

1. In Form Builder, click the widget and click the Wand icon.
2. Delete the empty line in the Ticket types box.
3. Enter the Session #4 option in the Ticket types box.
4. Click on the Update Widget button at the bottom.

Make sure not to put an empty line under the options to avoid issues on the widget.

Give it a try and let us know if you need any other help.