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phillipmetuarikiAsked on June 13, 2024 at 9:35 PM
hi there,
I cloned my form and have changed the page title.
but when I share link through MS teams it is showing the title of the original form.
Page URL: https://form.jotform.com/241638629708871 -
Mary JotForm SupportReplied on June 13, 2024 at 9:51 PM
Hi Phillip,
Thanks for reaching out to Jotform Support. I tested your form and could no longer replicate the issue:
I went ahead and cleared your form cache to refresh your form, could you try checking again? If the issue persists, could you share which platform are you trying to share your form?
Let us know if you have any other questions.
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phillipmetuarikiReplied on June 13, 2024 at 10:09 PM
awesome thank you,
have checked and its now displaying the correct name.
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Sonnyfer JotForm SupportReplied on June 13, 2024 at 10:12 PM
Hi Phillip,
We're glad that the thumbnail now shows the correct Form Title. In case the issue happens again in the future, you can clear your form cache as basic trouble troubleshooting. Let me show you how it's done:
1. On your My Forms page, hover your mouse over your Profile Image/Avatar icon.
2. In the window that opens, click on Settings.
3. In the Settings menu, scroll down to the bottom and click on Clear Cache. That's it, you're done.
That's it. Let us know if you have any other questions.