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SteveRoseAsked on June 13, 2024 at 9:34 PM
How is it you say $257 incl GST but charge $402.55?
Thank you
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Mary JotForm SupportReplied on June 13, 2024 at 10:06 PM
Hi Steve,
Thanks for reaching out to Jotform Support. Please note that the amount $257 is in USD, and was converted by your payment processor to AUD. You can also check the USD charge on your invoice. Let me show you how:
- On your My Forms page, hover your mouse over your Avatar/Profile Picture.
- Click on Settings to go to your Account Settings.
- Under Account Settings, click on the Billing tab.
- Scroll down a bit and you should be able to see the Invoices section.
- Click on the View link on each invoice to see their details.
Let us know if you have any other questions.