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markmccondochieAsked on June 13, 2024 at 8:14 PM
After selecting Stripe as a form element and clicking the connect button, the button does not move on from loading.
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Mary JotForm SupportReplied on June 13, 2024 at 9:01 PM
Hi Mark,
Thanks for reaching out to Jotform Support. I made a test on a cloned form but could not replicate the issue, I was able to connect our Stripe test account to the form:
Could you try using a different browser, or use incognito mode then try connecting your form to Stripe again?
Give it a try and let us know how it goes.