Why is my form Mobile view is cut off and static?

  • kimedtherapy
    Asked on June 13, 2024 at 7:16 PM

    Hello,


    My questionnaire is cut off in mobile view. When I preview it on jot form, it scrolls down, but when I go to the phone itself. I is static and only shows the top portion of the questionnaire. I don't have this problem on the computer.


    HELP!


    Best,

    Tina

    Jotform Thread 15913541 Screenshot
  • Reymae JotForm Support
    Replied on June 13, 2024 at 8:06 PM

    Hi Tina,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Why is my form Mobile view is cut off and static? Image 1 Screenshot 20


    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

 
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