Single line toggle in configurable list not working.

Hi, I’m just hoping to get some tech support on the configurable list. The toggle for single line isn’t working.

Hello Naomi,

Thanks for reaching out to Jotform Support. Can you send me the link to your form so I can take a look at it for you? Also, It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hey Ronald,Attaches a link to my form. I’ve also included a screenshot of where you can see I have the single line toggle on. I’m not actually concerned if it is new lines for each question, but the headings don’t show up when the employee would add a new row, which I can see causing issues while filling out.Nomes Custom Cleaning Timesheetform.jotform.comThanks,Naomi Jesse-HustonBusiness Owner - Nomes Custom CleaningCobar, NSW, 28350447011063On 14 Jun 2024, at 9:41 AM, Jotform <noreply@jotform.com> wrote:




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I don’t think my screenshots, I’ll just attach them as a small smaller size. Sorry.Thanks,Naomi Jesse-HustonBusiness Owner - Nomes Custom CleaningCobar, NSW, 28350447011063On 14 Jun 2024, at 9:41 AM, Jotform <noreply@jotform.com> wrote:




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Hi Nomes17,

We didn't receive your screenshot. You can follow the guide below on how to share a screenshot or image here on the Support page.

• Open the thread in your browser. You can click the View this thread button in the email content.

• Click the Small box icon or Image icon

• In the Add Image window, click the middle section of it. Select the image you want to share and click the Add button.

After we hear back from you, we’ll better understand what’s going on and how to help.

Hi Nomes17,

We’ll need a bit of time to look into this. We'll get back to you as soon as we can.

We appreciate your patience and understanding in this.

Hi Nomes17,

After checking into this, it looks like there are no CSS code inserted in the form or the widget. Usually, adding a new Configurable List and deleting the old Configurable List will resolve the issue. It's easy to do it, let me show you how:

1. In Form Builder, click on the current Configurable List.
2. Click on wand icon beside the blue border.
3. Copy the Field Configuration.
   
4. Click on Add Form Element+.
5. Click on Widget.
6. Click or drag and drop to add a new Configurable List.
7. Pasted the copied into Field Configuration.
8. Scroll down and click Update Widget, and you are good to go.
   
   

Give it a try and let us know if you need more help.