Monday.com Integration -- Jotform File Upload?

  • chrismhacompliance
    Asked on June 13, 2024 at 4:46 PM

    I have my Jotform and Monday.com almost perfectly integrated, but I'm not able to get the files uploaded through Jotform to port over into my Monday board. I am also not seeing the Monday Files field as an option in my integration settings fields in Jotform (screenshot attached). I thought I could just have the File Upload bit of my Jotform populate in the Monday updates as a workaround, but it's just sending a jotforms.com/uploads link instead and when I click that, I get a 502 Server Error. Is there a workaround for this, please?

    Jotform Thread 15908861 Screenshot
  • Paul Janver JotForm Support
    Replied on June 13, 2024 at 5:10 PM

    Hi chrismhacompliance,

    Thanks for reaching out to Jotform Support. Please keep in mind that uploaded files are saved on Jotform servers; thus, while you can map the File Upload field from Jotform to Monday.com, only the Jotform download link for attachments will be transferred to your Monday.com dashboard. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    Here's a helpful guide about integrating your form with Monday.com.

    Reach out again if there’s anything else we can help you with.

 
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