All of my images have disappeared from my forms.

After changing my login password earlier today, all of my images have disappeared from my forms. I believe maybe my cache needs to be refreshed? Can you please look into this for me?

Thanks!

Stefanie

Hi Stefanie,

Thanks for reaching out to Jotform Support. I have cleared your form caches, please check again and share a screenshot if the issue persists. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. Let me show you how:

1. On your My Forms page, hover your mouse over your Profile Image/Avatar icon.

2. In the window that opens, click on Settings.

3. In the Settings menu, scroll down to the bottom and click on Clear Cache. That's it, you're done.

Let us know if you have any other questions.

Hi bigdecker,

Thanks for reaching out to Jotform Support. I moved your other question to a new thread and helped you with that here. Please refer and respond via the new thread to avoid confusion, duplication, and delays. 

Let us know if there’s anything else we can help you with. 

Fixed! Thank you!